Terms and Conditions
Last Updated: Upon publication
Welcome to Orbenta. These Terms and Conditions govern your use of our services and website. By booking an appointment or using our services, you agree to be bound by these terms.
1. Business Information
Orbenta 67 8th Ave SW, Calgary, AB T2P 1H7 Calgary, Canada
Email: contact@orbenta.org Phone: +1 403-555-0198
2. Services
Orbenta provides hair salon services including but not limited to:
- Women's haircuts
- Men's haircuts
- Hair coloring
- Keratin straightening
- Hair care treatments
- Bridal hairstyles
- Children's haircuts
All services are subject to availability and may vary based on individual hair characteristics and consultation with our stylists.
3. Appointments and Scheduling
3.1 Booking
Appointments can be made by contacting us directly via phone or email. We recommend booking in advance, particularly for complex services such as coloring, keratin treatments, or bridal hairstyles.
3.2 Cancellation Policy
We kindly request that you provide reasonable notice if you need to cancel or reschedule your appointment. This allows us to accommodate other clients. Repeated no-shows or late cancellations may affect future booking availability.
3.3 Late Arrivals
If you arrive late for your appointment, we will do our best to accommodate you. However, your service may be shortened or rescheduled depending on our schedule and the nature of the service.
4. Pricing and Payment
4.1 Service Pricing
Prices for services vary based on hair length, complexity, and products used. Final pricing will be discussed during your consultation or at the time of booking. Please contact us for current pricing information.
4.2 Payment
Payment is due at the time of service. We accept various payment methods; please inquire about accepted forms of payment when booking.
5. Consultations
For certain services, particularly hair coloring, keratin treatments, and bridal styling, we recommend a consultation prior to your appointment. This allows our stylists to assess your hair condition, discuss your desired outcome, and provide accurate time and pricing estimates.
6. Allergies and Sensitivities
Please inform our staff of any known allergies or sensitivities to hair products before your service begins. Patch tests may be recommended for certain chemical treatments. It is your responsibility to disclose relevant health information that may affect your service.
7. Results and Satisfaction
Our stylists work with the unique characteristics of each client's hair, whether fine, thick, curly, or damaged. While we strive for your satisfaction, results may vary based on your hair's condition and history. If you have concerns about your service, please contact us within a reasonable timeframe so we can address them.
8. Children's Services
We welcome clients of all ages, including children. Parents or guardians must accompany minors during their appointments and are responsible for their supervision.
9. Conduct
We aim to provide a welcoming environment for all clients. We reserve the right to refuse or discontinue service to anyone whose behavior is disruptive, inappropriate, or poses a risk to our staff or other clients.
10. Personal Belongings
Orbenta is not responsible for any personal belongings lost, damaged, or stolen on our premises. Please keep your valuables secure during your visit.
11. Website Use
If you access our website, you agree to use it for lawful purposes only. The content on our website is provided for general information and is subject to change without notice.
12. Intellectual Property
All content on our website and marketing materials, including text, images, and logos, is the property of Orbenta unless otherwise stated. You may not reproduce, distribute, or use this content without our written permission.
13. Limitation of Liability
To the fullest extent permitted by law, Orbenta shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the cost of the service provided.
14. Privacy
Your privacy is important to us. Any personal information collected during booking or service provision will be handled in accordance with our Privacy Policy. Please contact us if you have questions about how your information is used.
15. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting. We encourage you to review these terms periodically.
16. Governing Law
These Terms and Conditions are governed by the laws of the Province of Alberta, Canada. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the courts in Alberta.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: contact@orbenta.org Phone: +1 403-555-0198 Address: 67 8th Ave SW, Calgary, AB T2P 1H7, Calgary, Canada
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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.