Privacy Policy

Last Updated: January 2025

Orbenta ("we," "us," or "our") operates a hair salon located at 67 8th Ave SW, Calgary, AB T2P 1H7, Calgary, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our salon, use our services, or interact with our website.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• **Contact Information:** Name, email address, phone number, and mailing address
• **Appointment Information:** Preferred appointment times, service history, and scheduling preferences
• **Hair Profile:** Information about your hair type, texture, color history, and any sensitivities or allergies relevant to our services
• **Payment Information:** Payment details necessary to process transactions (handled through secure third-party payment processors)
• **Communications:** Records of correspondence if you contact us via email, phone, or other means

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website address
• General geographic location based on IP address

How We Use Your Information

We use the information we collect for the following purposes:

• **Service Delivery:** To schedule appointments, provide hair services, and maintain records of your service preferences and history
• **Communication:** To confirm appointments, send reminders, and respond to your inquiries
• **Improvement:** To understand how our services are used and to improve our offerings
• **Administrative:** To manage our business operations and maintain accurate records
• **Legal Compliance:** To comply with applicable laws and regulations

Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• **Service Providers:** With third-party vendors who assist us in operating our business (such as payment processors or appointment scheduling software), subject to confidentiality obligations
• **Legal Requirements:** When required by law, court order, or governmental authority
• **Business Transfers:** In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction
• **With Your Consent:** When you have given us explicit permission to share your information

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our salon provides services to clients of all ages, including children. For clients under the age of majority, we require that a parent or guardian provide consent and personal information on behalf of the minor.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Orbenta

67 8th Ave SW, Calgary, AB T2P 1H7, Calgary, Canada

Email: contact@orbenta.org

Phone: +1 403-555-0198